Clarice Doctor

Business Analyst at Billtrust

Clarice Doctor has a diverse work history spanning over two decades. Their most recent role was with Billtrust, where they served as a Business Analyst. In this position, they acted as the lead liaison to customers, providing technical solutions and delivering system requirements to meet their financial application needs. Prior to that, they worked at iCIMS as a Business Analyst and Project Manager, developing cross-functional project plans and contributing to the definition and development of tools and processes. Before iCIMS, Clarice spent ten years at Macy's Logistics and Operations as a Senior Systems Analyst and Product Owner, where they were responsible for analyzing business needs and spearheading product discovery. Clarice also worked at AT&T as a Help Desk/Customer Service Analyst, handling basic incidents and requests regarding T1 and VOIP products. Clarice began their career at Coppin State University as a Hardware/Software Support Technician, providing customer service, technical support, and conducting system upgrades. Overall, Clarice has a strong background in business analysis, project management, and technical support.

Clarice Doctor holds a Bachelor's Degree in Computer Science, which they obtained from Coppin State University from 1997 to 2002. Clarice is currently pursuing a Master of Technology (MTech) in Management at Georgetown University, where they began their studies in 2018 and is expected to complete in 2024.

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Timeline

  • Business Analyst

    March, 2017 - present