PB

Patrick Brennan

Desktop Support Specialist at Billtrust

Patrick Brennan has a diverse work experience in the field of IT support. Patrick is currently working as a Desktop Support Specialist at Billtrust. Prior to this, they held the position of Senior Technical Analyst at Jack Morton Exhibits/Constituency Management Group and IPG DXTRA, where they provided technical support to local users in a mixed Windows and Mac environment.

Before that, Patrick worked at ZAIS Group, LLC as an IT Infrastructure-Desktop Support/Backup Administrator/Junior System Admin. In this role, they managed daily network backups, disaster recovery operations, and created backup policies for Windows and SQL servers.

Patrick also worked as a Technical Operations Analyst-Service Level Manager at Ciber, where they delegated and prioritized technical issues, troubleshooted and tracked technical requests, and wrote technical documentation for the helpdesk team.

In addition, they have experience working at American Standard as a Team Leader Desktop Services/Sr Desktop Technical Analyst, where they managed user accounts, provided technical assistance, and supervised a desktop staff.

Patrick has also worked at Disney ABC Television Group as a Senior Executive Desktop Support Analyst-Junior NT Administrator, CBS News as a Senior Desktop Analyst-Y2K Team-Contract, Viacom as a Senior Desktop Support Analyst-NT4 Rollout Team-Contract, and Network Machines Inc. as a Desktop Support Analyst-Hardware Technician.

Throughout their career, Patrick has demonstrated their expertise in desktop support, hardware and software installation, troubleshooting, and technical documentation.

Patrick Brennan attended Woodbridge High School from 1986 to 1990. No degree or specific field of study was mentioned.

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