Raphaelle Karlsson-Jallès

Raphaelle Karlsson-Jallès has work experience in the field of customer success and sales. In 2018, they worked as a Sales and Customer Service Specialist for France at Räckesbutiken Sweden AB. In this role, they were responsible for managing sales and customer service activities.

Since 2020, they have been working at BIMobject. Raphaelle started as a Customer Success Manager in November 2020, where they were responsible for ensuring customer satisfaction and success. In September 2021, Raphaelle was promoted to the role of Director of Customer Success, where they continue to oversee customer success efforts for the company.

Raphaelle Karlsson-Jallès attended Université Jean Moulin (Lyon III) from 2008 to 2011, where they studied law. In addition to their formal education, they obtained certifications in Customer Success, including the titles of Head of Customer Success and Customer Success Manager, from Startdeliver in October 2021 and December 2021, respectively.