Nick Burgess is an experienced Manager of Customer Success at Qumulo, where responsibilities include enhancing customer satisfaction and fostering partnerships. With a strong background in technical support and escalations management, Nick has effectively coordinated responses to critical issues and maintained communication with customers to ensure satisfaction and renewals. Prior roles include Technical Support Specialist at Entrust Datacard, where Nick was responsible for escalation support for business-critical clients, and various positions at Consolidated Communications, focusing on network support and issue resolution. Nick holds an Associate of Applied Science degree in Networking Services from South Central College.
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