Stuart Lawrie

Stuart Lawrie is an accomplished leader in customer service and support operations within the healthcare technology sector, currently serving as the Head of Customer Care America at Bio-Rad Laboratories since November 2023, where Stuart oversees technical support and service organizations to enhance service profitability and customer satisfaction. Stuart is also the Principal Owner of Highland Healthcare Technology Consulting, providing independent consulting services in the healthcare technology market since May 2023. Previously, Stuart held significant roles at Elekta as Vice President, Head of Service Region Americas, and at Siemens Healthineers as Vice President of Customer Service, where strategic initiatives led to improved service delivery and operational growth. Stuart's career includes notable positions at Aramark Healthcare, Universal Hospital Services, Zetta Medical Technologies, DMS Health Technologies, and GE Healthcare, supported by an educational background featuring an MBA from the Keller Graduate School of Management and a BSEET from Devry University.