Spencer Dear

Senior Customer Success Program Manager at BioRender

Spencer Dear has a diverse work experience spanning several roles and companies. They most recently worked at BioRender as a Senior Customer Success Program Manager starting in July 2023. Prior to that, they worked at Slack, starting in October 2018. At Slack, they held multiple positions including Strategic Program Manager, Customer Success from February 2022 to July 2023, Customer Success Manager from February 2020 to January 2022, and Associate Customer Success Manager from October 2018 to January 2020. Before joining Slack, Spencer worked at Vision Critical as a Senior Customer Success Manager from July 2017 to October 2018 and as a Customer Success Manager from February 2016 to June 2017. Their earlier experience includes working at WE.org where they held the role of Business Development Representative from July 2014 to February 2016 and Program Coordinator, WE School from July 2012 to June 2014.

Spencer Dear has a Bachelor of Arts (B.A.) degree in Political Science and Government from Simon Fraser University. They also participated in a Global Exchange program at Monash University. In terms of additional certifications, Spencer obtained a Customer Experience Certificate from UC Irvine in July 2023, a Customer Success Manager Certified Professional certification from Gainsight in June 2021, a Data Analytics certification from BrainStation in December 2020, an Agile Certificate from BrainStation in November 2019, and a Slack Admin Certification from Slack in October 2019.

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Timeline

  • Senior Customer Success Program Manager

    July, 2023 - present