Dabi M.

Dabi M. is an experienced hospitality professional currently serving as a Customer Success Manager at BirchStreet Systems since June 2023. Previous roles include MICE and Groups Desk - Latin America at BWH Hotel Group® from December 2022 to June 2023, where responsibilities involved enhancing the brand's MICE market presence in Latin America. Dabi also worked as a Quality Assurance Administrator for Turkey & Middle East at Best Western® Hotels & Resorts from October 2020 to December 2022, ensuring compliance with quality standards. Other positions include Customer Care Team Lead at ATENTO México and Customer Experience Manager at Keep on Green. Dabi’s career began in the hospitality sector with roles at Hilton Hotels & Resorts and Las Brisas Hotel Collection. Dabi holds a Bachelor’s degree in Hospitality Administration/Management from Universidad del Valle de México.