Daniel Poveda Parrilla

Daniel Poveda Parrilla is an experienced Technical Support Engineer currently employed at Bird since June 2022, previously serving as a Connectivity Support Specialist. Prior to this role, Daniel worked at Italtel from March 2019 to June 2022 as an NGN&SIPTRUNK Operator for Telefónica Global Solutions, where responsibilities included customer support, incident management, and ticket handling for VoIP networks. Daniel's earlier experience includes a position as a Computer Technician at UNED, where troubleshooting and website maintenance were key tasks. Daniel holds a BTEC Level 3 National Extended Diploma in IT from Gregorio Prieto High School and has foundational education in Sciences and general studies from Los Batanes High School.