Gustavo Godefroy started their work experience as a Product Operations Specialist at Twilio in July 2021 and worked there until April 2022. In this role, they processed WhatsApp onboarding requests and provided high-level customer support. From April 2022 to May 2023, they held the position of Product Operations Analyst at Twilio and managed a work queue with other team members to ensure accurate and timely customer inquiries. In May 2023, Gustavo began working as a Deliverability and Compliance Specialist at MessageBird. In this role, they resolve deliverability issues such as blocklists, spam foldering, and rate limiting for multiple ticketing systems.
Gustavo Godefroy has pursued a diverse educational background, starting with obtaining an Associate of Arts degree at Southwest Texas Junior College in 2015. In 2017, they earned a Bachelor's Degree in Liberal Arts and Sciences/Liberal Studies from Thomas Edison State University. In 2019, they obtained a Master of Business Administration degree from Universitat Politècnica de València (UPV) and also completed a master's degree in International Trade from Universidad Sergio Arboleda, where they also earned a specialization in the same field.
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