Jacques Groleau

Jacques Groleau is an accomplished professional in customer success and onboarding, currently serving as the Director of Customer Success at SnapLogic since May 2024. Groleau has a robust background, having previously held significant positions such as Global Director of Customer Onboarding and Global Director of Customer Success at Bird and MessageBird, respectively. Groleau has extensive experience managing teams and driving customer satisfaction, retention, and revenue growth across various companies, including Twilio, NICE inContact, CallMiner, Comcast, and Verizon. Groleau holds a Bachelor's degree in Business Management from Saint Leo University.