Ricardo Javier Carreon Cantu

Ricardo Javier Carreon Cantu is a Senior Technical Account Manager at Bird, where responsibilities include serving as the primary contact for key customers and advocating for their needs within the organization. Previously, at Twilio Inc., Ricardo held roles as a Customer Success Manager and Senior Technical Support Engineer, focusing on guiding clients through technical projects and ensuring compliance with regulations. Ricardo's career also includes experience as a Software Support Engineer at IBM and a Technical Support Engineer at Dublin Business School, where a strong emphasis was placed on user satisfaction and IT support. Educational qualifications include a Master of Science in Applied Digital Media from Griffith College Dublin and an Engineer's degree in Electronics and Communications Engineering from Universidad Autónoma de Nuevo León.