José Lúcio Santos Custódio has over a decade of diverse experience in digital platform services, fleet management, and customer service. Currently engaged with Uber since September 2018 and Bird as Fleet Sales Manager since July 2021, previous roles include serving at Lime and Grupo Totalmédia, where responsibilities encompassed route management and team oversight. Experience also spans quality management at 3C-Customer Contact Center and customer relationship management at Business4Call, along with foundational roles in customer service and marketing. José's educational background includes a degree in Communication, Marketing, Advertising, and Public Relations from Escola Profissional Bento Jesus Caraça.
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