Bharat Chauhan

Bharat Chauhan has extensive experience in service delivery management at Birmingham City University, serving as a Service Delivery Manager since April 2010 and previously as a Senior Support Analyst. In the current role, Bharat is responsible for managing a front-line support team, ensuring effective incident resolution, and maintaining high customer service standards. As a Senior Support Analyst, Bharat focused on monitoring service delivery against agreements, analyzing service records, and implementing actions for service improvement. Bharat holds a Master's degree in Data Networks and Security from Birmingham City University, completed between 2013 and 2016.