Gemma Graham is a seasoned professional with extensive experience in project management and design roles within various industries. Currently serving as PMO Manager at Birmingham City University since October 2024, Gemma previously held the position of Global Design Manager at Aldi UK from August 2015 to October 2024, where leadership of a cross-functional design team and implementation of Agile methodologies were key responsibilities. Prior roles include Service Designer and IT Global Projects Analyst at Aldi UK, focusing on customer-centric eCommerce solutions and operational efficiency. Gemma's career began in project coordination and performance analysis at Echo Entertainment Group and OnStream, respectively, following educational achievements in Sports Studies from the University of Worcester.