CP

Chetankumar Prajapati

Technical Support Engineer 4 at BitGo

Chetankumar Prajapati has a diverse work experience spanning various roles and companies. Chetankumar is currently working at BitGo as a Technical Support Engineer 3, where they provide institutions with liquidity, custody, and security solutions for digital assets. Prior to this, Chetankumar worked at Technman Consulting as an Implementations & Support Specialist, managing the end-to-end customer experience and providing expert guidance to address their needs. Chetankumar also worked at Deloitte Consulting as a Solution Analyst, focusing on operations and back-office support for cloud engineering clients.

Chetankumar's previous roles include working as a Production Support Analyst at Hyve Solutions, where they researched and resolved client issues, and as an Oracle ERP System Administrator at WalkWater Technologies, where they worked on cloud implementation and asset management for Oracle Cloud SCM Module. Additionally, they gained experience as an Amazon Web Services Intern at InfoObjects Inc., where they focused on cloud storage, Apache Hadoop, and event-driven design using AWS services.

Earlier in their career, Chetankumar worked as a Business Operations & Support Analyst at I Mate Plus, providing technical support and escalating help desk tickets when necessary. With their varied experience in technical support, operations, and cloud services, Chetankumar has developed a strong skill set in solving complex problems and supporting customers in their business goals.

Chetankumar Prajapati has a strong educational background in the field of business and information technology. Chetankumar pursued a Bachelor of Science (BS) degree in Information Technology from Ganpat University, completing it between the years 2010 and 2013. Chetankumar then went on to obtain a Master of Science (MS) degree in Information Technology from the same university, completing it from 2013 to 2015.

Chetankumar further specialized in computer science by completing a Master of Science (MS) degree in the subject from San Francisco Bay University in 2016. To enhance their business knowledge and skills, they pursued an Executive Master of Business Administration (EMBA) degree from the University of the Cumberlands from 2018 to 2020.

Currently, Chetankumar is working towards their highest academic achievement, a Doctor of Philosophy (PhD) in Business from the University of the Cumberlands, which they are expected to complete between the years 2020 and 2024.

In addition to their formal education, Chetankumar holds two certifications. Chetankumar obtained the Oracle Procurement Cloud 2017 Certified Implementation Specialist certification from Oracle in June 2017. Prior to that, in December 2011, they obtained the Oracle Database 10G: Introduction to SQL certification from the same institution.

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Timeline

  • Technical Support Engineer 4

    March, 2021 - present

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