WY

Wesley Ying

Senior Customer Success Manager at BitGo

Wesley Ying has significant work experience in customer success and account management roles. Wesley currently works as a Customer Success Manager at BitGo, starting in March 2022. Prior to that, Wesley worked at Zenefits from 2015 to 2022. At Zenefits, they held various roles including Implementation Manager, Enablement Manager, Partner Success Manager, Account Manager, and Associate Benefits Advisor. In their roles at Zenefits, Wesley demonstrated their ability to project manage the building of clients' platforms, conducted product demos to ensure client adoption, and consistently completed implementations within the SLA of 30 days. Wesley also received positive customer satisfaction scores throughout their tenure at Zenefits.

Wesley Ying completed their secondary education at Bayside High School from 2007 to 2011. Wesley then pursued their higher education at the University of Arizona from 2011 to 2015, earning a Bachelor of Science (B.S.) degree in Business Administration and Management.

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