Claire Cowger

Claire Espinoza (Cowger) is a seasoned Customer Success professional, currently serving as the Senior Customer Success Team Manager-Enterprise at Bitly since November 2019, where leadership involves managing a team focused on 1,300 Enterprise customers and contributing to an Annual Recurring Revenue of $15 million. Previously, Claire held positions at Bitly as Senior Customer Success Manager II and Senior Account Manager I, where responsibilities included managing a book of $3 million in ACV and expanding business by $217,000 in FY20. Claire's experience also includes managing Client Success teams at ZeroCater, where leadership and restructuring efforts resulted in team promotions, and account management at Yelp. Claire holds a Bachelor of Arts in Public Relations from California State University, Chico.