Julie Dorlet is a Senior Customer Support Specialist currently at Bitly, where they apply their expertise in AI-driven customer support. Prior to this role, they served as a Customer Support Manager at Egoditor GmbH, contributing to the company's customer relations post-acquisition. Julie's diverse background includes various customer service and administrative positions at companies such as TNT, Pressol, and E.Leclerc, where they honed their skills in client relations and support. They hold a Master of Arts in International Commerce from Albert-Ludwigs-Universität Freiburg im Breisgau and a license in Applied Foreign Languages for International Business from Université Paris-Est Créteil.
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