Leo Alappat

Leo Alappat serves as the Director of Operational Excellence at Bitpanda since March 2021, where responsibilities include leading a Process Excellence and Hyperautomation division focused on scalable growth and operational efficiency. Previous roles at Bitpanda included Head of Hyperautomation and Head of Customer Support. Prior to Bitpanda, Leo worked at Raiffeisen Bank International AG, holding positions such as Smart Automation Advisor and RPA Lead & Advisor, focusing on the implementation of automation solutions and efficiency enhancements. Early career experiences included project management and quality management roles at RSC Raiffeisen Service Center GmbH and GIS Gebühren Info Service GmbH, respectively. Leo Alappat's educational background includes degrees from the University of Vienna and HTL Spengergasse in technical process management.