Nicholas Neves is an experienced professional in order operations and client management, currently serving as a Senior Order Operations Specialist at BitSight since January 2021. In this role, Nicholas processes numerous sales requests while ensuring compliance with legal and financial standards, manages commission workflows, identifies process improvement opportunities, and supports system enhancement projects. Prior experience includes roles as an Order Management Specialist at Forrester, where Nicholas managed key client relationships and improved data management processes, and as a Client Services Representative at Dun & Bradstreet, overseeing client onboarding and troubleshooting inquiries. Nicholas holds a Bachelor of Business Administration from James Madison University and has worked in various capacities across industries, showcasing strong analytical, organizational, and client service skills.
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