Samantha Peña

Samantha Peña serves as the Customer Engagement Manager at Bitwarden, where responsibilities include overseeing the entire customer lifecycle to enhance adoption and retention within enterprise accounts. Prior experience includes roles at Automox as Partner Account Manager and Senior Partner Success Manager, where Samantha managed a $4.2M global partner portfolio and revitalized a dormant MSP/MSSP program. Prior to Automox, Samantha held positions at ReliaQuest as Senior Customer Success Manager and Customer Success Manager, managing multi-million dollar enterprise portfolios and generating significant upsell opportunities. Earlier experience includes a Customer Success Manager role at KnowBe4 and a Client Engagement Specialist position at Gartner, where substantial quotas were exceeded. Samantha’s career began in the hospitality and service industry, complemented by a Bachelor of Science degree from the University of Central Florida.