Natasha "Natty" B. is a Senior User Experience Researcher at Bixal since August 2022, with a substantial background in user experience research and technical support roles. Previously, Natasha worked at CallRail from January 2018 to June 2022, where responsibilities included designing and analyzing qualitative and quantitative studies, as well as providing technical support across various tiers. Prior experience includes positions at NTT DATA, Inc., as a Service Desk Analyst, and as a Legal Assistant at Mays & Kerr LLC. Natasha holds multiple degrees from Kansas State University, including a Bachelor of Applied Science in Family Studies and Human Services and Women's Studies, alongside a UX/UI Certificate from Natasha "Natty" Designs and leadership training from the GALEO Institute for Leadership.
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