Pankaj Mahanta

Pankaj Mahanta currently serves as a Product Support Manager at Bizdata Inc., where innovative Data Integration and Visualization solutions are offered. Prior to this role, Pankaj was the Manager of Customer Service and Technical Support at Secutelnet Technologies PVT LTD, overseeing a cross-functional team of 45 members and achieving significant milestones such as a 95% increase in productivity and a 100% closure rate for the team. Earlier experience includes serving as a Relationship Manager at Mphasis, focusing on customer service and upselling opportunities. Educational qualifications include a Bachelor's degree in Business/Commerce from Dr. C. V. Raman University and ITIL V4 certification.