Jacob Thompson

Jacob Thompson is an experienced professional currently serving as the Head of Customer Success at Attractions.io since July 2020, following roles as Customer Success Lead, Business Development Manager, and Business Development Specialist within the same company. In addition, Jacob holds the position of Board Member and Non-Executive Director at Black Country Living Museum since March 2024. Previously, Jacob was an Advisor at the National Memorial Arboretum from April 2022 to August 2024, and worked as a Consultant at ABC Teachers from April 2019 to July 2020. Early career experience includes serving as Project Manager at BuddyCRM and VenuIQ from December 2017 to April 2019, as well as roles as PMO Administrator and Member Services Agent at Police Mutual from November 2016 to December 2017.