Alfred Velasco

Alfred Velasco is an accomplished network engineer with extensive experience in various technical support roles, starting with Comcast Cable as an Internet and Phone Support Specialist and progressing to the current role at Black Line IT. Velasco has held key positions at companies such as Ascend Technologies, where responsibilities included analyzing security incidents and conducting assessments of adversary tactics, and Stratosphere Networks, providing day-to-day client support and vendor liaison services. Other notable experiences include IT support roles at Walgreens Boots Alliance, Cancer Treatment Centers of America, and Domino Amjet, Inc., where troubleshooting, technical issue resolution, and client education were paramount. Velasco holds an Associate of Applied Science degree in Multimedia from ITT Technical Institute and certifications in Microsoft technologies.