Nik Smith

Nik Smith is the Vice President of Operations for BlackBeltHelp. He’s an accomplished Service Delivery leader with over 19+ years of experience focused on IT Services & EdTech domains. Nik has worked across established brands like IBM, Bank of America, Barclays & British Council in his previous leadership roles.

His leadership responsibilities include establishing success in overall delivery operations for BlackBeltHelp across all sites, setting up SOPs, and working with Quality & Training teams in helping improve efficiencies.