Alfred Jones

Avneet Jolly is an experienced operations leader with a demonstrated history in managing large teams and multimillion-dollar accounts across various organizations. Currently serving as Assistant Vice President of Operations at BlackBeltHelp, responsibilities include overseeing a workforce of over 100 agents, managing a $10 million account with 150 US-based clients, and implementing strategies for service delivery and performance management. Past roles include leadership positions at mydala.com, Innovazion Research Pvt LTD, HCL BPO, IBM Global Process Services, EffortBPO, and Max Life Insurance Company Limited, where skills in service delivery management, process enhancement, and account management were honed. Avneet holds a Bachelor of Commerce degree from Delhi University and has a strong foundation in finance and management from early education at Kendriya Vidyalaya.