Erin Suckling

Director of Merchant Success at BlackCart

Erin Suckling is the Director of Merchant Success at BlackCart, a position they have held since December 2020. Prior to BlackCart, Erin was a Senior Customer Success Manager at Hootsuite from July 2018 to December 2020. Before Hootsuite, Erin was a Customer Success Manager at ScribbleLive from April 2017 to July 2018. Erin's first professional role was as a National Account Manager at Québecor from July 2013 to April 2017.

Erin has always been driven by a desire to help their clients and customers succeed. In their role as Director of Merchant Success at BlackCart, Erin is responsible for working closely with merchants to ensure their success on the platform. Erin is passionate about helping their clients reach their goals and is always exploring new ways to engage and inspire audiences.

Erin's experience in customer success and account management has allowed their to develop strong relationships with their clients and customers. Erin is known for their dedication to their work and their ability to build trust with their clients. Erin is a strong advocate for their clients and is always working to ensure their success.

Erin Suckling's educational career includes earning a business administration degree with a marketing focus from Valparaiso University. Erin also has a degree from the University of Louisiana at Lafayette in the field of business, management, marketing, and related support services.

Some of their coworkers include Palu Phillips - Director of Sales, Matthew Chan - CTO, and Rukshana Hassanali - Director of Marketing. Erin Suckling reports to Donny Ouyang, CEO.

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Peers

Timeline

  • Director of Merchant Success

    Current role

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