Chanel White

Chanel White is currently a Quality Assurance Auditor at Blackhawk Claims Service, starting in January 2024. Previously, Chanel served as an Implementation Training Specialist at Homecare Homebase from February 2022 to September 2023, where responsibilities included overseeing the installation and training of personnel on SAAS functionalities. Prior experience includes a role as Team Lead at Public Allies, where participation involved building capacity within non-profit organizations and facilitating training curriculum. Chanel also worked as a Volunteer Coordinator at Focus: HOPE, managing volunteer recruitment and training. Earlier career experience includes positions as a Claims Specialist at Optum, where analytical skills led to significant reductions in service complaints, and as a Customer Service Representative at Ryder Supply Chain Solutions, noted for maintaining high customer satisfaction ratings. Chanel holds an Associate of Arts and Sciences degree in Business Administration and Management from Wayne County Community College District.