Joseph Bernard

Joseph Bernard is an accomplished professional with extensive experience in technical operations and support within the e-commerce and retail financial sectors. Currently serving as Sr. Manager II at Blackhawk Network since May 2016, Joseph has successfully designed and implemented a global support platform and co-developed the Enterprise Client Support initiative, enhancing operational support and metrics tracking. Prior roles include Sr. Technical Support Engineer focusing on operations platforms for the prepaid industry at Blackhawk Network, Technology/Business/Risk Analyst at GiftCards.com, and Retail Marketing Specialist at SnapRetail. Joseph's career began at Verizon Wireless, where leadership skills were honed as Inside Sales Representative and Retail Sales Representative. Joseph holds a Bachelor of Science in Industrial and Organizational Psychology from Penn State University.