Joseph Cruz currently serves as a Senior Security Analyst at Blackpoint Cyber, where responsibilities include team leadership, queue management, and mentorship for analysts at various experience levels, as well as direct customer engagement for issue resolution. Prior to this role, Joseph worked as an Information Security Analyst at MassMutual, focusing on the investigation and remediation of security alerts using various tools, while also providing training for junior analysts. Earlier experience includes a position as a Security Analyst Incident Response at Xerox, where investigations and user outreach were conducted using SIEM tools and vulnerability management systems, and as an Information Security Analyst at UST Global, also in connection with Xerox, utilizing similar tools and processes.
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