JF

J F.

Director Customer Experience Strategy

J F. is an experienced leader in enterprise transformation, product excellence, and strategic initiatives, holding a Six Sigma Black Belt. Over a career spanning more than 26 years, J F. has successfully delivered over $80 million in cost savings while enhancing organizational flow and health. Currently serving as the Director of Customer Experience Strategy at BlackRock and leading enterprise lean transformation at Julie Foster Consulting, J F. focuses on co-creating sustainable solutions with teams to foster lasting change. Their approach emphasizes trust and data-driven analysis, ensuring that organizations can achieve more with less friction while valuing every team member.

Location

Jacksonville, United States

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