Samantha McDaid

Samantha McDaid is an experienced professional in customer service and team management. Currently serving as the Teams and Talent Manager at BLAST since January 2023, Samantha oversees talent development and team operations. Previously, as Customer Service Manager at Elite Sports Group from May 2021 to July 2022, Samantha enhanced customer interactions and satisfaction. From August 2004 to February 2021, Samantha worked at Arsenal F.C. in various roles, beginning as a Customer Service Executive, where responsibilities included handling inquiries, bookings, and complaints, and later providing temporary management for the contact center team.