Customer Service · United Kingdom · Remote possible
Blinkist connects people with powerful ideas from leading authors and experts to broaden perspectives, gain knowledge, and spark understanding in all areas of their life, both personal and professional.
Used by over 28 million people worldwide, Blinkist distills the key ideas from the most relevant, impactful books and podcasts. These can be read or listened to in 15-minute summaries, that we call Blinks.
Together with Go1, our parent brand, who gives organizations and their employees access to the largest curated e-learning library on the planet, we’re on a mission to reach one billion learners as we unlock positive potential through a love of learning. ✨
With this ambition, our CRM team serves as a function to enrich the understanding we have of our customers. Through segmentation and personalization, we serve them with even more relevant experiences. Together, we aim to create an innovative department, able and motivated to respond to user needs while maintaining an inclusive culture where everyone can make a difference. We encourage ownership, growth and well-being.
As a CRM Tech and Automation Expert, you will play a pivotal role in enhancing our CRM program's efficiency and automation, ensuring a seamless user experience through launching automated and personalised interactions. As part of your role you will be responsible for ensuring that we maximise our CRM Solution features that empowers the CRM team to increase speed, efficiency as well as testing and learning velocity.
Our unique culture of empowerment, mutual respect, and transparency has always been our defining characteristic. We support each other and carve out opportunities for every individual to develop and grow. We strongly believe that diversity powers innovation, thus we celebrate and support our differences, providing equal opportunities for employment and career growth. We embrace a flexible, remote-friendly way of working that supports different needs and lifestyles.
🌟 We are proud to have been selected by LinkedIn as one of the Top 25 Startups in Germany. Glassdoor and Kununu ratings put us amongst Berlin’s top three employers.
These are some of our most valued benefits:
If you choose to join our team in Berlin, you'll have access to our modern office space in Neukölln and enjoy healthy plant-based meals prepared fresh every day by our very own chef. 🥑
If we’ve captured your interest and you want to take part in changing the world through the power of ideas – apply now and tell us what got you excited about this opportunity.
We look forward to hearing from you! ☀️
🔎 Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. If you think you have what it takes, even if you don't meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.
Open roles at Blinkist