Aline F. Andres is a dedicated professional with extensive experience in customer relationship management and support. Currently serving as an Analista de Relacionamento Jr at Olist since January 2021, Aline has progressed through various roles focusing on customer experience and voice of the customer studies. Previous positions include work as a Customer Success Assistant and in various analyst roles at Executiva Outsourcing, where Aline supported major clients such as Yara and Nissan. Aline's early career includes administrative support at the Tribunal Regional Eleitoral do Paraná and internship roles in public service and financial control. Aline holds a degree in Business Administration from the Pontifícia Universidade Católica do Paraná and completed a Product course at Coderhouse.