Andrew Squire has a diverse work experience that spans over several years. Andrew started their career as a Junior Account Manager and Client Service Representative at Aperion Screening (formerly Control Risks) in 2007. In this role, they dealt with client complaints and issues and managed projects to completion. Andrew also conducted weekly conference calls with client Business Units to discuss service provided and evaluate risk exposures.
In 2010, Andrew worked as a Dispatch and Fulfilment Team Administrator at DiamondManufacturers.co.uk. Here, they administered customer orders and maintained the database. Andrew also developed department processes and procedures and conducted quality control checks prior to dispatch.
Since 2011, Andrew has been working at Block Solutions as a Business Analyst and Services Co-ordinator. In this role, they are responsible for developing and administering the ITSM tool, ServiceNow. Andrew is highly competent in various ServiceNow modules and manages the company's complex Rebate programs.
Overall, Andrew's work experience highlights their ability to manage projects, handle client relationships, and develop processes to improve efficiency.
Andrew Squire pursued their higher education at the University of Essex from 2003 to 2006. During this time, they obtained a Bachelor of Arts (BA) degree with a focus on Modern History. In addition to their formal education, Andrew Squire has also obtained a certification as a Certified System Administrator from ServiceNow in June 2021.
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