Jessica Cervin

Director Customer Support at Blocket

Jessica Cervin has a diverse work experience in various roles and industries. Jessica has held positions in customer support, customer security, and sales management. Jessica'smost recent role was as the Director of Customer Support at Blocket, where they led a team of approximately 70 employees and strategically managed customer service in different areas. Prior to that, they worked as the Head of Customer Operation at Bannerflow, overseeing the Product Specialist and Customer Support teams. Jessica also has experience in sales management and customer service at 3 Sverige and Teleperformance. Additionally, they have worked as a Insurance Advisor at Stockholm Försäkringsförmedling AB and gained early experience in the restaurant industry at Viggo Erazo. Overall, Jessica has demonstrated leadership skills, strategic thinking, and a strong customer-oriented approach in their work.

Jessica Cervin completed their high school education at Didaktus Skolor AB from 2005 to 2008, where they received a Gymnasieexamen in the field of Samhällsvetenskap. Jessica then pursued further education at Nackademin from 2010 to 2012, obtaining a degree in Kvalificerad försäljning och Säljledning. Additional details about their field of study during this program are not available.

Links

Previous companies

Teleperformance logo
Bannerflow logo

Timeline

  • Director Customer Support

    January, 2023 - present

  • Acting - Director Customer Support & Security

    October, 2022

  • Customer Security Officer

    June, 2022