Alexis Gabriela Rodriguez

Director of Customer Support at OpenWater

Alexis Gabriela Rodriguez has a diverse work experience spanning various industries. At OpenWater, Inc., they started as an Awards Consultant and eventually became a Team Lead. In their role as Team Lead, they managed a dedicated team of Customer Experience team members, prioritized client success, and promoted understanding of technical limitations. They also worked on internal process improvements and increased their understanding of web development. Notable clients they worked with include Oracle, Public Relations Society of America, and Gartner. Prior to joining OpenWater, Inc., they worked as a Marketing Coordinator at the Specialty Food Association. At Williams College, they held multiple roles including Annual Giving Development Coordinator and Midweek Music Manager in the Music Department. They also gained experience at the Williams College Museum of Art and the Santa Fe Museum of Art as a Museum Associate and Curatorial Intern, respectively. Additionally, they worked as an Office and Event Assistant in the Music Department at Williams College. Throughout their career, Alexis has demonstrated strong project management, customer support, and relationship-building skills.

Alexis Gabriela Rodriguez attended Williams College from 2009 to 2013, earning a Bachelor of Arts (B.A.) degree in History and Art History. In 2012, they also studied English History at Advanced Studies in England. Following this, they pursued a Master of Business Administration (M.B.A.) degree in Marketing and International Business from City University of New York - Baruch College - Zicklin School of Business from 2014 to 2016.

Links

Previous companies

Specialty Food Association logo

Timeline

  • Director of Customer Support

    February, 2021 - present

  • Manager of Customer Support

    September, 2019

  • Team Lead

    November, 2018

  • Awards Consultant

    November, 2017

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