Divya Singh is an experienced professional in customer success and solutions engineering with a focus on digital experience management and e-commerce. At Bloomreach, Divya has held various roles since May 2017, including Customer Success Manager and Digital Experience Manager, providing full-funnel consulting and analytics for B2C/B2B clients, along with program strategy and customer experience recommendations. Prior to Bloomreach, Divya worked as a Senior Solutions and Support Engineer, where responsibilities included supporting e-commerce products and enhancing operational efficiencies. Earlier experience includes a role as Customer Solutions Engineer at Aptean, addressing complex customer issues related to product implementation, and an internship as a Catalog Developer at Source Right. Divya holds a Bachelor of Engineering in Information Science from Visvesvaraya Technological University.
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