Isabelle Kerr

Isabelle Kerr is a dedicated professional with extensive experience in client success and program management across various industries. Currently serving as the Global Partner Program Manager at Bloomreach since September 2023, Isabelle previously held the role of Merchant Success Manager at Shopify, where a portfolio of over 50 high growth brand accounts was managed, contributing to a $32M increase in Gross Payments Volume. Prior experience includes leading the Enterprise Customer Success program at Lumen5, managing relationships with major clients such as Siemens and Unilever while achieving a 96% retention rate. At the Association for Online Publishing, Isabelle oversaw member programs and collaborated with significant partners like Google and Facebook. Educational background includes a First Class Honours degree in History from the University of Bristol.