Holly Marlow

Holly Marlow is an experienced Customer Service Representative currently at Bloomsbury Publishing Plc since July 2022, with a previous role at Waterstones from August 2016 to July 2022, where responsibilities included Lead Bookseller, Lead Barista, and Barista. At Waterstones, Holly embraced a passion for literature, leveraging extensive knowledge of both fictional and academic books to effectively recommend titles based on customer preferences. Before this, Holly worked at Specsavers as an Optical Assistant from October 2014 to July 2016, honing skills in customer direction and staff coordination. Holly holds a Master’s degree in English Literature from Oxford Brookes University (2020) and a Bachelor’s degree in English Literature from the same institution (2017), along with a strong academic foundation from Farnham Sixth Form College and Farnham Heath End Secondary School.