Alyssa Ignacio is an experienced social media manager and customer service professional currently enhancing the online presence of Blu Cocoon MedSpa by increasing Instagram engagement and followers. With a strong background in content creation and strategic planning, Alyssa effectively monitors social media trends and manages content calendars across platforms. Previous roles include front desk receptionist at Chikara Salon & Spa, where exceptional customer service was provided, and multiple positions at Emerald Media Group, including copyeditor, Instagram producer, and fact checker, contributing to the publication's weekly articles. Alyssa also completed a public relations internship at Venture PR and gained valuable customer service skills as a MOD Squad member at MOD Pizza. Alyssa is pursuing a Bachelor of Science in Journalism with a focus on Public Relations at the University of Oregon.