Dianna Berens

Director Of Customer Satisfaction / Operations Manager at blu perspective

Dianna Berens has a diverse work experience spanning several industries. Dianna started their career at Johnson Controls Automotive in 1984 as a Project Coordinator, where they worked for 20 years. In 2004, they joined Concept Industries as a Materials/Shipping Manager, and then moved on to L&W Engineering in 2007 as a Customer Service Representative.

Since 2010, Dianna has been working at blu perspective, where they have held various roles. Dianna started as the General Manager-Service and worked in that position until 2020. During this time, they also served as the Quality Manager and Customer Service Manager. In 2021, they were promoted to the Director of Customer Service, and in 2022, they took on the roles of Director of Customer Satisfaction and HR Manager.

Overall, Dianna Berens has demonstrated expertise in customer service management, quality control, and leadership throughout their work experience.

Dianna Berens completed their high school education at Hamilton High School, although specific dates are unavailable. From 1998 to 2001, they pursued their higher education at Davenport University, graduating with a degree in Business Management. Further details about their field of study at Davenport University are not provided.

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Previous companies

Johnson Controls logo

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Peers

Timeline

  • Director Of Customer Satisfaction / Operations Manager

    February 1, 2023 - present

  • Director of Customer Satisfaction / HR Manager

    August, 2022

  • Director of Customer Service

    April, 2021

  • Quality Manager | Customer Service Manger

    June, 2020

  • General Manager-Service

    October, 2010

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