Jessica Hanson

Jessica Hanson is an experienced customer support specialist currently working at Florida Blue since September 2022. Prior to this role, Jessica served as Support Lead for the Maryland Department of Labor, managing unemployment services from October 2021 to September 2022. Previous positions include Specialty Manager at Smile Brands Inc., where responsibilities covered scheduling, treatment planning, financing, patient care, and insurance coordination, and Manager Front Office at Smile Hub Dental, overseeing multiple dental offices in the Seattle area. Additional experience includes roles as a Customer Service Representative at Farmers Life Insurance Co. and Fred Meyer, as well as a Support Specialist for the Developmentally Disabled. Jessica's educational background includes attending Hayes Freedom from 2004 to 2008.