Latrese Gilkey

LaTrese Gilkey is an experienced Engagement and Sales Agent at Florida Blue since August 2021, known for maintaining a quality score above 90% and actively contributing to projects that enhance member satisfaction and retention. Previously, LaTrese worked as an Outbound Sales Agent at Spectrum from November 2020 to July 2021, where coding expertise in ICOMS was leveraged to optimize network configurations and support the sales team, leading to the achievement of the highest revenue generation for the team.