Zane Dockery

Zane Dockery is a Digital Analytics Engineer at Florida Blue since September 2020, where significant contributions include standardizing URL query parameters and consolidating redundant page entries, resulting in a 40-hour weekly savings in report generation. Prior to this role, Zane worked as a Bilingual Tax Preparation IT Consultant at Drake Software from January 2019 to September 2020, assisting clients in both English and Spanish to resolve tax-related issues. Zane also served as a Digital Analytics Engineer at Acronym Media, Inc. from September 2015 to September 2018, and as the Director of Information Technology at ReallyCheapFloors.com from January 2010 to September 2015, where responsibilities included UNIX system administration and web development. Early experience includes an Administrative Office Assistant position at Disability Services of Western Carolina University. Zane holds a BA in Spanish from Western Carolina University, complemented by a study abroad program at Tecnológico de Monterrey, along with an AAS in Computer Information Systems & Web Technologies from Southwestern Community College.