Brandon Franklin

Brandon Franklin has a diverse background in customer service and management, with experience spanning various industries. Currently serving as a Customer Experience Representative at Blue Cross and Blue Shield of Kansas since September 2018, Brandon focuses on member service. Prior roles include Hospitality Director at Chick-Fil-A and multiple positions at GTM Sportswear, where responsibilities ranged from Custom Showroom Sales Representative to Sales Representative, emphasizing customer relationship building and service. Earlier experience includes serving as Office Manager at The Heart Association of Texas, overseeing office operations and medical supply management. Brandon holds a Bachelor of Science degree in Media Relations and Interdisciplinary Studies from Kansas State University, earned between 1998 and 2004.