Sarah Hines

Sarah Hines is a skilled professional with extensive experience in various roles such as a Trade Operations Specialist, Officer/Product Support Specialist, Call Center Manager, Ambulatory and Patient Access Manager, and Enrollment Quality Program Manager. Sarah has a strong track record of collaborating with upper-level personnel, monitoring performance, and managing customer care quality programs to ensure effective service delivery. Sarah has demonstrated expertise in liaising between brokers and custodian banks, providing support for application disciplines, and overseeing call recording, quality monitoring, and customer surveys.