Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power, Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Hospital

Blue Cross Blue Shield of MA

Sarah Iselin

Krista Bowers

Lynn Thompson

Irina Torosyan

Scott Rabschnuk

Lynne Newson

Rafael Garcia

Jeff Bellows

Stephan Katinas

Michele Courton Brown

Aaron J. Patton

Pat Washington

Simmi Singh

Mary Beth Erwin

Jennifer Abdel-Samed

Ruby Kam

David Corkum

Candace Reddy

Linda Williams

Sandhya Rao

Richard Lynch

Don Savery

Jay McQuaide

The Product Development and Management team at Blue Cross Blue Shield of MA is responsible for designing, developing, and managing a diverse portfolio of health insurance products that meet the needs of their members. This team focuses on enhancing the member experience through innovative digital solutions and strategic product offerings, ensuring compliance with regulatory standards while driving market competitiveness. Their collaborative efforts aim to continuously improve service delivery and maintain high levels of member satisfaction.

Product Development and Management

Engineering and Technical Operations

Leadership Team

Data Analytics and Business Intelligence

Product Development and Management

About

Team members

Other teams at Blue Cross Blue Shield of MA

Engineering and Technical Operations

Leadership Team

Data Analytics and Business Intelligence