Nicole S. has over 18 years of experience in customer service roles, currently serving as Team Lead at Blue Cross NC since March 2015, after progressing from a Customer Service Representative position. Prior experience includes work as a Customer Service Representative at Manpower, and as Supervisor of Customer Service and Customer Service Agent at Worden Brothers, Inc. Nicole also held the role of Office Manager at Eagle Water Systems and Front Office Manager at RainSoft – A division of Aquion, Inc. Nicole holds a Bachelor of Business Administration (B.B.A.) degree from Ashford University, obtained between 2010 and 2013.
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